Privacy Policy
How Jinghui 3D collects, uses, stores and protects your information — and the choices and rights you have.
Last updated: 15 September 2026
1. Overview & Scope
This Privacy Policy explains how Shenzhen Jinghui 3D Prototype Technology Co., Ltd. ("Jinghui 3D", "we", "us") handles personal information when you visit jinghui3d.com, request a quote, place an order, or otherwise communicate with us. It applies to information we collect through our website, email, and direct business communications.
2. Who We Are
The data controller responsible for your personal information is:
- Company: Shenzhen Jinghui 3D Prototype Technology Co., Ltd.
- Unified Social Credit Code: 91440300MA5HFHRX1A
- Address: 3rd Floor, No.7 Dawei Liulu, Xinqiao Community, Xinqiao Street, Bao'an District, Shenzhen, Guangdong, China
- Email: jacky@jinghui3d.com
- Telephone: +86 136 5133 7168
3. Information We Collect
We collect only the information needed to respond to inquiries, prepare quotes, fulfil orders and improve our services.
3.1 Information you provide
- Contact details: name, company, email address, phone number, and country.
- Project information: part drawings, CAD files, quantities, materials, tolerances, finishes and deadlines you share with us.
- Order and communication records: quotes requested, correspondence, and notes relevant to your project.
3.2 Information collected automatically
- Device and usage data: IP address, browser type, pages visited, and referring site, via privacy-friendly analytics.
- Cookies and similar technologies — see Section 10.
4. How We Use Your Information
- Respond to quote requests and technical questions.
- Prepare proposals, confirm orders, produce parts and arrange delivery (including DDP shipping to 30+ countries).
- Provide customer support, project updates and after-sales service.
- Comply with legal, tax and customs obligations.
- Improve our website, content and manufacturing services.
- Send service-related communications. We do not use your data for unrelated third-party marketing without consent.
5. Legal Basis (for EEA/UK visitors)
Where the EU/UK General Data Protection Regulation applies, we rely on:
- Legitimate interests — to respond to inquiries, provide quotes and run our business.
- Contractual necessity — to perform a quote or order you request.
- Consent — for non-essential cookies and any marketing communications, which you may withdraw at any time.
- Legal obligation — to meet tax, customs and accounting requirements.
6. How We Share Information
We do not sell your personal information. We share it only with:
- Logistics partners (e.g. DHL, UPS, FedEx) — solely to deliver your order and complete customs clearance.
- Service providers who help run our website and business, under confidentiality obligations.
- Authorities where required by law, regulation or a valid legal process.
Customer designs and drawings are treated as confidential and are never used for our own products or shared with competitors.
7. International Data Transfers
Because we serve customers worldwide, your information may be processed or accessed across borders (for example, sales communications between your country and our operations in China). Where required by law, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
8. Data Retention
We keep personal information only as long as necessary:
- Inquiry and quote records: up to 24 months if no order follows, unless you ask us to delete them sooner.
- Order, shipping and tax records: as required by applicable law (commonly 5–7 years for accounting/tax purposes).
- Analytics data: aggregated or anonymised where possible.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion ("right to be forgotten") where there is no overriding legal basis to keep it.
- Restrict or object to certain processing.
- Data portability (receive your data in a structured format).
- Withdraw consent at any time, without affecting prior lawful processing.
- Lodge a complaint with your local data protection authority.
To exercise these rights, email jacky@jinghui3d.com. We respond within the timeframe required by law (generally within one month under GDPR).
10. Cookies & Tracking
We use a limited set of cookies:
- Strictly necessary cookies to make the site work (e.g. remembering preferences).
- Analytics cookies to understand aggregate usage and improve content. These load only with your consent where required.
You can control or disable cookies in your browser settings; some features may work differently as a result.
11. Data Security
We protect information with technical and organisational measures appropriate to a manufacturing business: encrypted connections (HTTPS), access controls, confidentiality commitments for staff and partners, and secure handling of project files. No method of transmission or storage is 100% secure, but we work to protect your data.
12. Children's Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, contact us and we will delete it.
13. Changes to This Policy
We may update this policy as our services or legal requirements change. The "Last updated" date at the top reflects the current version. Material changes will be highlighted on this page.
14. Contact Us
Questions about this policy or your data?
- Email: jacky@jinghui3d.com
- Phone: +86 136 5133 7168
- Post: 3rd Floor, No.7 Dawei Liulu, Xinqiao Community, Xinqiao Street, Bao'an District, Shenzhen, Guangdong, China